GDPR Compliance
Privacy Policy
We value your trust. This policy explains how KEM Healthcare and Consulting Ltd handles your personal data across all our care and consulting services.
Information We Collect
- Care enquiry details (name, email, phone, address)
- Consultation booking details and scheduling preferences
- Payment information for paid consultations (processed securely)
- Health and support details needed to discuss care needs safely
- Technical data (IP address, browser type) via cookies
How We Use Your Data
- To respond to enquiries and arrange assessments or consultations
- To provide and manage home care services and client communication
- To process consultation-related records and payments
- To send booking confirmations and service updates
- To comply with UK legal and regulatory obligations
Data Security & Retention
- Encryption of sensitive data in transit and at rest
- Access control limited to authorised personnel
- Data retention aligned with statutory and CQC requirements
- Regular security protocol reviews and audits
Your Rights & Contact
Under the UK GDPR, you have the right to access, rectify, or erase your personal data. To exercise these rights or for any privacy-related enquiries, please email admin.support@kemhealthcare.co.uk or call +44 1634 972566.